Refund policy

1. Return Period
You have the right to withdraw from the purchase within 14 days of receiving your order, providing a reason for the return.

2. Condition of the Product
The product must be returned unused, undamaged, and in its original condition and packaging.

3. Return Shipping Costs
The costs for returning the product are the responsibility of the customer, unless otherwise stated or in the case of an error by the seller.

4. Refund
After receiving the returned product, the purchase amount will be refunded within 14 days to the same payment method used for the purchase.

5. Exceptions to Returns

• Personalized or custom-made products

• Hygiene products with broken seals

• Digital products after download or opening

• Very limited stock; exchanges for size or color are not possible